PRIVACY POLICY
Last updated: February 2026
Business: ZDPrinting | ABN: 35 749 515 349 | Contact: zdprintingsales@gmail.com
1. INTRODUCTION
ZDPrinting is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information. We operate in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. INFORMATION WE COLLECT
When you submit an enquiry or book a service through our website, we may collect the following information:
- Your name
- Your email address
- Details of your enquiry or order
- Files or links you upload or provide as part of your enquiry
- Any additional information you voluntarily include in your message
We do not collect payment information directly. Payment is handled through secure third-party platforms.
3. HOW WE USE YOUR INFORMATION
We use the information you provide solely to:
- Respond to your enquiry
- Provide a quote for the services you have requested
- Deliver the services you have confirmed and paid for
- Contact you regarding your order or booking
We do not use your information for unsolicited marketing without your consent.
4. HOW WE STORE YOUR INFORMATION
Your enquiry data is stored securely in our website database hosted on Railway (railway.app), which uses industry-standard security practices. Uploaded files are stored securely and accessed only for the purpose of fulfilling your order.
We retain your enquiry data for a reasonable period to manage orders and respond to any follow-up queries. You may request deletion of your data at any time.
5. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We do not share your information with any outside parties except where required to deliver the service (for example, postage providers who need a delivery address).
6. YOUR RIGHTS
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Make a complaint if you believe your privacy has been breached
To exercise any of these rights, contact us at zdprintingsales@gmail.com and we will respond within 5 business days.
7. COOKIES
Our website may use basic session cookies to maintain functionality (such as form submissions). We do not use tracking or advertising cookies.
8. THIRD-PARTY LINKS
Our website may contain links to third-party platforms such as TryBooking. We are not responsible for the privacy practices of those platforms and encourage you to review their policies.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The current version will always be available at zdprinting.com.au/privacy.
For any privacy-related questions or requests, contact us at zdprintingsales@gmail.com.